We’re on a mission: to change the way people pay, for the better.
It’s an exciting vision. As a global fintech company, we embrace innovative thinking to support our customers with flexible, interest-free payment plans. We’re a vibrant team of Podcasters, Ultra-Marathoners, Dancers, Gin-Distillers, Students, Martial-Artists and more – if you’re interested in contributing to our mission, we’d love to hear from you.
Our culture
We’re a growing (yay!) Fintech, which means our team are self-starters with high energy, motivation and focus on achieving targets.
We won’t lie – we work hard. We crave the unknown and are excited by the opportunity to challenge ourselves every day.
As we grow, we change. We’re flexible, willing to evolve as our systems and processes do. Always tenacious, we relentlessly pursue opportunities and will be quick to bounce back when we encounter setbacks (that’s life). Most importantly, we’re kind. Our team appreciate each other and support each other with a strong team spirit.
How we support our culture
Listening
Both through structured, regular feedback surveys and team listening sessions, as well as through our live Q&As each month, which are part of our town hall meetings.
Action
We then take that feedback and turn it into actions, with a growing list of initiatives and improvements coming as a direct result of what our team have said to us.
Fun
Throughout the year we have regular events, both virtually and in-person to encourage our team members to come together to celebrate our achievements and have fun.
Learning
We realise that as humans, we are learning all the time. At Openpay we provide team members with various opportunities to help build skills, gain knowledge and ultimately enhance their experience at Openpay.
Celebrating success
Our global recognition programme provides team members with the opportunity to recognise and be recognised. With peer-to-peer and company-led recognition, we recognise our team for their contribution towards achieving business outcomes, by improving our workplace as well as recognising the moments that matter in their lives.
Our Values
We pride ourselves on our transparent relationships with our merchants, partners and customers.
Everything we do is driven by our values.
Ownership
If something is valuable to our customers, it’s valuable to us. We care about their financial wellbeing and want to earn their trust as a reliable partner.
Passion
We put people first by keeping our standards high, and always taking concrete action. Our goal is to empower customers with the ability to manage their cashflow.
Excellence
Whatever we do, we won’t stop until it exceeds expectations. That means hiring, developing and retaining the best people for the job.
Nimbleness
Innovation is in our DNA, our nimbleness helps us find new ways to make life simpler for our customers.
A Place For Everyone
We are proud of our strong and diverse workforce and we are committed to supporting and further developing this diversity through attracting, recruiting, engaging and retaining diverse talent and aligning our culture and systems with this commitment.
In 2020 our team voiced their desire for us to do more so we created our Diversity and Inclusion Committee, a global team of volunteers who lead our collective commitment to creating an environment where all team members can truly thrive and feel comfortable bringing their full selves to Openpay.
Initiatives
Since our D&I Committee came together, they’ve driven and supported some amazing new initiatives which continue to create a sense of belonging for all.
Our Team Member Networks (TMNs)
Workplace networks for team members with shared characteristics, special interests, or life experiences. These groups are critical to amplifying the diverse voices across our team.
Our podcast
Regular internal podcast hosted by a team member, where our team get to share their personal story.
Our learning
From expert external speakers, to ways to fight bias, to peer coaching circles, we all take accountability to develop our understanding of others.
Supporting the communities we serve.
We care about our customers, our communities and our planet. From partnering with non-profit organisations to promote careers in technology for women, our indigenous communities and other minority groups, to donating $100,000 to Wildlife Victoria following the catastrophic bushfires in Australia, we do what we can to give back.
To support our UK community, we have partnered with RetailTrust, the UK’s leading retail charity, to support the industry following the impact of COVID-19.
Get inspired. Get involved.
We offer a number of company-wide initiatives, which you can be part of from day one, like our Perspective Program, where team members spend time shadowing other roles across the globe.
OpenArms Community Programme.
Celebrated once a month at our Global Meet, The Oscars recognises and rewards employees who go above and beyond for customers and colleagues.
Dream the Dream quarterly contest.
Teams pitch ideas on ways to improve our customer experience to the ‘Shark Tank’ for a chance to win $10,000 seed capital to develop their idea.
The Oscars reward programme
Celebrated once a month at our Global Meet, The Oscars recognises and rewards employees who go above and beyond for customers and colleagues.
Are you ready to make a move?
If you’re ready to make your next career move, or even just for an initial chat, get in touch. We firmly believe it’s about finding the right people, not just filling jobs. We’d love to hear from you.